Business IT Support. Managed Services
Small Business, Small Office or Home Office
Automated IT Management
Perfect for small and medium-sized businesses who have limited in-house IT capabilities. We provide you with the peace of mind knowing that you can concentrate on running your business while your Computers & Networks are managed by Protech.
One Size Does Not Fit All
There are different approaches for providing your company what it needs to maximize its IT potential.
Strategic– We manage the entire business technology function, going above and beyond support. This frees up your team to focus on what you do best.
Extension– We can manage IT in its entirety or provide additional support. Think of us as an extension of your existing IT department.
Expertise– Growing businesses who still can’t justify having an experienced IT director can have a virtual one through us. Not only do we provide support, we give you direction based on your needs and an IT strategy to foster growth.
Monthly Managed Service Includes:
» Flat-Rate Repair & Help Desk Support
» 24/7/365 Monitoring and Reporting
» Remote Client Management
» Windows Patch Management
» Managed Antivirus & Anti-Malware (Webroot SecureAnywhere Business)
» Web Protection
» Drive Space Monitoring
» Nightly Tune-ups
» Network Bandwidth Monitoring
» Weekly Health Reports
» Monthly Executive Report
Managed IT Services vs. Break-Fix
Instead of following the old tradition of break-fix (wait until the server, desktops or other critical networking devices fail, then scramble to fix them), a small business operating with a managed service focuses on the prevention of these issues before they disrupt employees, management and/or clients.
24/7 Managed Workstations & Servers
Welcome to our Managed Services, designed to keep your PC's, Servers and Laptops healthy so you can concentrate on growing your business.
» Reducing downtime
» Improving system performance
» Updating your software
» Overcoming lack of in-house IT resource
» Keeping your PCs, servers and laptops working
» Installing updates and upgrades
This three step service helps you look after the following:
» Disk Space
How does it work?
We deploy remote monitoring & management (RMM), a small software footprint often called an “agent” is installed on your workstations, servers, mobile devices, and other endpoints. These agents then feed information about machine health and status back to Protech. This gives us insight into client networks, provides the ability to keep machines maintained and up-to-date, and proactively stay ahead of issues and resolve them remotely – without the need to go out to a your office.
Why Small Business Managed Services?
Just like larger companies, small businesses need technology to operate efficiently and to compete effectively. But as reliance on IT grows, the resources needed to support this increasingly complex IT environment may not. In many small businesses, IT resources are limited and can be quickly overwhelmed.
If you fall behind in keeping up with things such as backups, patches and security, the odds greatly increase that you’ll face an IT outage or another problem down the road that will negatively impact your business. For instance, if your Email server, customer relationship management system, financial application or network goes down, you will likely face substantial productivity and revenue losses as a result.
How do I get started?
Getting started is quick and easy. Many of our customers opt for the monitoring service first. This helps us build up an understanding of your current IT systems so we can work with you to improve performance.
To get set up and to start enjoying the benefits of our Managed Services, simply call us at (805)239-0584 or use our Contact Form to request pricing information.