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Support: 805-239-0584
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Proactive Computer Monitoring

We don’t hang around waiting for you to call when something goes wrong. Instead, we’ll check your systems around the clock, day and night, for any problems that might quash your ability to do business. 

IT Management from the cloud

Welcome to our Monitored Services, designed to keep your PC's, Servers and Laptops healthy so you can concentrate on growing your business.

» Reducing downtime
» Improving system performance 
» Keeping your PC's, Servers and Laptops working 
» Installing Windows updates and patches
» Providing Top Tier Anti-Virus, Anti-Malware & Anti-Phishing  Protection

Monitoring Service Includes:

» 24/7/365 Monitoring and Reporting
» Remote Client Management
» Windows Patch Management
» Managed Antivirus & Anti-Malware (Webroot SecureAnywhere Business)
» Web Protection
» Drive Space Monitoring
» Nightly Tune-ups
» Network Bandwidth Monitoring
» Weekly Health Reports
» Monthly Executive Report

Our Proactive Monitoring Service consists of two areas: Monitoring & Maintenance. 

MONITORING 24/7 Health Checks
Indentifies issues early on
Keeps your business running
MAINTENANCE Automatic updates
Nightly Tune-ups
Improves PC Performance


This two step service helps you look after the following:

» Virus, Malware, Website & Indentity Threats
» Disk Space Usage
» Networking 
» Security 
» Hardware 
» Computer Performance


How does it work?

We deploy remote monitoring & management (RMM), a small software footprint often called an “agent” is installed on your workstations, servers, mobile devices, and other endpoints. These agents then feed information about machine health and status back to Protech. This gives us insight into client networks, provides the ability to keep machines maintained and up-to-date, and proactively stay ahead of issues and resolve them remotely – without the need to go out to a your office.

How do I get started?

Getting started is quick and easy. Many of our customers opt for the monitoring service first. This helps us build up an understanding of your current IT systems so we can work with you to improve performance.

To get set up and to start enjoying the benefits of our Monitoring Services, simply call us at call (805)239-0584 or use our Contact Form to request pricing information.
 

Remote Computer Assistance & Online PC Computer Tech Support

We understand you do not have the time to bring your PC to a shop or make time for a onsite visit. That is all in the past as you can use our online service to have your problem solved virtually in the comfort of your own home or office. We can connect to your computer from our office, making it easier for Protech to fix your issue with ease and speed.